The Official Luckia Casino Experience

Casino Name Luckia Casino
Official Website luckia.es
License DGOJ (Spain)
Parent Company Luckia Gaming Group S.A.
Established 2019 (Online)
Total Games 1,000+ slots and table games
Payment Methods Bizum, PayPal, Cards, Bank Transfer
Mobile App iOS and Android
Support Hours 09:00-02:00 CET

Regulation and site

We operate in Spain on luckia.es under DGOJ license GA/2019/003 as Luckia Gaming Group S.A., delivering a safe, fully regulated experience with 1,000+ games from 30+ certified providers.

Navigation and support

Our layout uses main categories, subcategories, and filters for quick browsing. Search works with Spanish or English titles, provider names, and feature tags. From the top bar you can manage your account, set deposit limits, and access responsible gaming tools. Live chat runs 09:00-02:00 CET daily.

Why Choose Us in Spain

License DGOJ (Dirección General de Ordenación del Juego)
Company Luckia Gaming Group S.A.
Founded 1981
Website luckia.es
Payment Methods Bizum, PayPal, Visa, Mastercard, Paysafecard, Bank Transfer
Game Providers MGA Games, Pragmatic Play, NetEnt, Evolution, Play'n GO
Support Languages Spanish, Catalan, Basque
Mobile Apps iOS and Android

Trusted and local

With over 40 years behind us since 1981, we operate under Spain’s DGOJ license GA/2012/001. On luckia.es we provide a safe, regulated space built for players in Spain.

Built around you

Instant deposits via Bizum and PayPal, with withdrawals in 1–3 business days. Our lobbies feature over 1,000 titles sorted by popularity, provider, and game type. We support responsible play with deposit limits, self-exclusion, and reality checks.

Our Top Slot Games

We group our picks into Spanish Exclusives, International Hits, and Adventure Slots. Spanish Exclusives feature Spain‑first titles from MGA Games—Chiquito, La Mina de Oro, and El Dioni—with 94–96% RTP, quick spins, and local themes like bullfighting, flamenco, and local celebrities. International Hits from Pragmatic Play, NetEnt, and Play’n GO include Big Bass Bonanza and Starburst with 96–97% RTP. Big Bass Bonanza runs at 96.71% and Starburst at 96.09%, delivering free spins and multipliers. Adventure Slots cover Gonzo’s Quest and Book of Dead with 94.5–96.2% RTP ranges, individual RTPs of 95.97% and 94.25%, and avalanche/cascading reels plus expanding symbols.

Browse by theme, volatility, and features. For steadier wins, try low‑volatility fruit slots like Fruit Party at 96.47% RTP. For bigger swings, pick high‑volatility titles with free spins, expanding wilds, and multipliers up to 5,000x. Each game page lists clear rules, RTP, and key mechanics.

Our Leading Providers

Certified studios

We work with 20+ licensed providers certified by Spain’s DGOJ, including MGA Games, Pragmatic Play, NetEnt, Evolution Gaming, Red Rake Gaming, Play’n GO, Playtech, Microgaming, and Yggdrasil. Every studio holds the required approvals for the Spanish market, and their games are tested by independent labs such as GLI and eCOGRA.

Game lineup

Our lobby hosts 1,500+ titles: around 70% video slots, 20% live casino, and 10% instant win. Local favorites include MGA Games’ Spanish Celebrity and Red Rake’s Million 777. We add new releases each week, with Evolution’s live game shows like Crazy Time and Monopoly Live especially popular in Spain. All titles include Spanish language options and support EUR.

Live Casino & Table Action

Spanish Live Tables

We stream live roulette and blackjack with professional Spanish-speaking dealers on localized tables. Our Evolution Gaming-powered Spanish Roulette features native croupiers and limits from €0.50 to €10,000. Spanish Blackjack includes side bets like Perfect Pairs and 21+3, with stakes from €5 to €2,500.

Certified Game Shows

We host Evolution’s Crazy Time, Monopoly Live, and Deal or No Deal with Spanish-speaking hosts. Lightning Roulette can multiply straight-up wins up to 500x. All streams come from certified studios in Malta and Latvia for fair play.

Smooth Streaming

Play in HD at 1080p with sub-3 second latency and mobile-ready controls. Our lobby shows 15+ live tables with real-time seat availability. Choose limits from €1 minimum bets to VIP tables accepting €5,000+ wagers.

Bonuses & Promotions (Spain-Compliant)

Eligibility

We offer personalized promotions only to customers who have verified their identity and whose accounts are at least 30 days old, in full compliance with Spanish Royal Decree 958/2020.

How we communicate

Eligible offers appear inside your account and through the secure channels you enable—in-site messages, app notifications, or email. We don’t advertise bonuses publicly or via mass media.

Control and clarity

Manage consent and communication preferences anytime in your account. Each offer presents clear terms on wagering requirements, validity periods, maximum bet limits, and eligible games so you can review before opting in.

Responsible gaming measures

Promotions include mandatory cooling-off periods between bonuses and automatically exclude self-excluded players. Deposit limits apply to bonus funds, and we always show real-money and bonus balances separately.

Fast, Local Deposits & Payouts

Deposits

We support Bizum, debit and credit cards (Visa, Mastercard), PayPal, bank transfer, and Paysafecard. Most deposits are instant; bank transfers take 1–3 business days. All amounts appear in euros. The minimum is €10 for most methods. Per‑transaction maximums apply: €600 with Paysafecard, €2,500 with cards, and €5,000 by bank transfer.

Withdrawals

We send withdrawals to verified accounts and use the same method you deposited with when possible. E‑wallet payouts via PayPal or Bizum complete within 24 hours, while bank transfers take 2–5 business days. The minimum withdrawal is €10. Limits are €3,000 per day and €30,000 per month. Track each transaction in your wallet and ask support if you need limit adjustments.

Licensed for Spain, Committed to Compliance

We operate our official luckia.es platform under Spain’s Dirección General de Ordenación del Juego license GA/2012/009, following national rules and Royal Decree 1613/2011 on marketing, player eligibility, data protection, and game integrity.

How we stay compliant

  • Identity checks: DNI/NIE verification within 30 days of registration, 18+ age checks, and address confirmation
  • Self‑exclusion: Integration with RGIAJ (Registro General de Interdicciones de Acceso al Juego) for nationwide checks
  • AML: Transaction monitoring, deposit limits of €600 daily, €1,500 weekly, €3,000 monthly, and suspicious activity reporting
  • Responsible play: Mandatory deposit, loss, and session limits, 60‑minute reality checks, and cooling‑off periods
  • Data protection: GDPR and LOPDGDD compliance, SSL encryption, and EU‑based secure data centers

Regular DGOJ audits, quarterly reporting, and certified RNG testing by approved laboratories keep our operations transparent and secure in Spain.

Mobile App & On‑the‑Go Play

iOS, Android, and mobile web

We offer native apps for iOS (13.0+) and Android (7.0+) via Luckia.es, plus a fully responsive mobile site. Our apps mirror the clear lobby with instant search and one‑tap access to 1,000+ slots and 50+ live tables. Log in fast with Face ID, Touch ID, or a PIN.

Secure, seamless sessions

We use biometric authentication and 256‑bit SSL for every mobile transaction. Manage your full account on the go: Bizum deposits, withdrawal requests, and 24/7 Spanish chat support. Our adaptive layout fits screens from 4.7" to 12.9" and keeps play stable on 3G/4G/5G across Spain, with average load times under 3 seconds.

Quick Verification & Account Security

Fast KYC for Spain

We verify DNI, NIE, and EU passports within 24–72 hours using automated document scanning and liveness checks. Upload documents from your dashboard with step-by-step guidance. We accept JPEG, PNG, and PDF files up to 10 MB each.

Protected Payments

All transactions use 256-bit SSL and meet PCI DSS Level 1 standards. Our 24/7 fraud monitoring flags suspicious activity and may request extra verification on withdrawals over €1,000. Two-factor authentication via SMS or email is available for added protection.

Clear Account Status

Your dashboard shows real-time verification progress, required documents, and deposit and withdrawal limits for verified accounts (€600 daily, €1,500 weekly). In “Mi Cuenta,” access transaction history, responsible gaming limits, and self-exclusion options with instant updates after each action.

Our Spanish Roots & Physical Venues

Built in Spain

We are part of Luckia Gaming Group, a Spanish company founded in 1981 with over 40 years of experience and a network of more than 350 gaming venues nationwide. We operate casinos, gaming halls, sports betting shops, and bingo halls across Spain, with flagship locations in Madrid, Barcelona, Valencia, and Bilbao.

What this means online

Our online casino follows the same standards you find in person: transparent game information, professional customer service, and certified responsible gambling protocols. Our physical presence also enables same-day cash deposits at select venues, exclusive cross-platform promotions, and dedicated VIP programs that bridge online and offline experiences for players across Spain.

Fair Play & RTP Transparency

Independent testing

We use independently tested RNGs certified by eCOGRA and iTech Labs. We publish game RTPs ranging from 94% to 98% across our portfolio. All games comply with DGOJ technical standards and undergo quarterly audits to confirm mathematical fairness and random outcomes.

Clear game data

Each title displays its RTP percentage, volatility level low medium high, maximum win potential, and detailed paytables in the info panel. When providers update math models, we refresh displayed RTPs within 24 hours and notify you via in‑game messages. Our compliance team monitors payout ratios monthly and publishes aggregated RTP reports in our transparency section.

RTP verification standards

We maintain minimum RTP thresholds of 92% for slots and 97% for table games as required by Spanish regulations. Through your account dashboard you can access historical RTP data for the past 12 months, showing actual versus theoretical returns by game category.

Customer Support That Speaks Your Language

How to reach us

We offer Spanish-language support across channels. Start a live chat any time, 24/7, from any page on luckia.es. Email us at [email protected] and we reply within 24 hours. Prefer a call? Phone +34 900 838 000, Monday–Friday 9:00–22:00 and weekends 10:00–20:00 CET. Our team assists local players in Spanish for clear, quick help.

What we help with

We guide you through DNI/NIE verification, deposits and withdrawals via Bizum, PayPal, and bank transfer, plus account, game, and technical questions. Documents are uploaded through encrypted channels, with step-by-step instructions and follow-ups until resolved. We also explain deposit limits, self-exclusion, reality checks, and other responsible gaming tools in line with DGOJ rules.